Placing an order?

At Ed and Don's, we proudly strive to meet the needs of our loyal customers, no matter how big or small the order. You may place an order safely and securely through our online store or phone it in.

We also offer a LOCAL PICKUP option - if you are visiting Oahu and would like to order online and drive by to pickup or if you are one of our local supporters; please select the Local pickup option at checkout.

At this time we are not taking WALK-IN customers, and store visits are by appointment only due to Covid.

----------------------------------------------------------------------------------------------

Order Issues?

Please be advised that we do not recommend shipping chocolates during the summer months, to avoid damage due to heat. (May-September)

Should you have any issues with your order directly from our store, please do not hesitate to reach out! We will be happy to make it right for you. We stand behind the quality of every product we sell and want to ensure your product is fresh, delicious and as it was intended to be.

If for any reason you are not satisfied with our products, your order was fulfilled incorrectly or was damaged in transit, please contact us at the office, and simply return it within 7 days of receipt and we will replace/exchange, or refund the cost of the item (excluding shipping charges).

Please contact us first, then send returns and exchanges to:
Ed and Don's
c/o Returns
4462 Malaai Street
Honolulu, HI 96818

*If you purchased one our our products at a Walmart or other Oahu retailer, please be sure to contact the store you originally purchased from to have any issues resolved.

*We are very sorry but our return/replacement policy does not cover items that were ordered by mistake. Please double check your cart contents when checking out. Mahalo!

----------------------------------------------------------------------------------------------

MALAAI STORE (Honolulu, Oahu Island)
Daily Monday-Friday, 10:00 a.m. to 4:00 p.m.
Ed & Don's of Hawaii
4462 Malaai Street
Honolulu, HI 96818
(Due to Covid, store visits are by appointment only. Please call to book today!)
We observe some local and federal holidays.

CONTACT US
Email: customerservice@edanddons.com
Phone: (808) 423-8200